Help & Support

Frequently Asked Questions

Everything you need to know about SinType: typing modes, license activation, mobile remote, settings, and troubleshooting.

● Getting Started

What is SinType and how does it work?

What is "Singlish" — do I need to learn a new system?

Which Windows versions does SinType support?

Do I need to install anything else alongside SinType?

● Typing and Conversion

What is the difference between Real-time mode and Word mode?

Does SinType work inside Google Chrome, Edge, and Firefox?

Does it work in Microsoft Word, Excel, and other Office apps?

Does it work in Notepad, VS Code, and chat apps like WhatsApp Web?

Can I customize the Singlish-to-Sinhala mappings to my preference?

The conversion stopped working — what should I do?

● License and Activation

How do I get a license key?

Why does SinType use a license key if it is free?

My license key expired — how do I renew it?

My license is not activating — what do I check?

Can I use SinType on more than one PC?

I got a new PC or reinstalled Windows — how do I re-activate?

How do I request a license reset?

● Mobile Remote and File Sharing

How does the mobile remote keyboard work?

Do I need to install an app on my phone?

What if the QR code does not connect?

How do I transfer files from my phone to my PC using SinType?

● Settings and General

How do I make SinType start automatically with Windows?

How do I hide or show the floating toolbar?

Where does SinType store my settings and data?

How do I update SinType to the latest version?

How do I uninstall SinType completely?

Does SinType send my keystrokes or typing data to the internet?